How do I get access to additional databases?

Salesgenie offers a variety of databases that can be purchased through your dedicated sales representative, including New Business, New Movers, and Canadian databases. For a customized package, [...]

Are campaigns included as part of my subscription?

Salesgenie offers the ability to send email or direct mail campaigns to prospects at an additional cost. These services are not currently included with the subscription pricing.

Are email addresses included as part of my subscription?

Business emails are available at an additional cost of $.50 each. Email credits are separate from lead credits, and can be purchased online or through your sales representative. Salesgenie also [...]

How soon will I have access to my credits?

When the annual payment is paid up front, all of the credits are added to your account as soon as the order has processed (generally within 30 minutes). When paying monthly, your credits will be [...]

What are credits?

A lead credit can be used to export data from Salesgenie. With your paid subscription, you have unlimited access to view detailed lead information. Credits are deducted from the account when you [...]

How long will it take to process my order?

Orders are generally processed and approved within 30 minutes. You will receive a confirmation email once your order is complete.

What methods of payment do you accept?

We accept credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and checks. Please make checks payable to InfoUSA.com and mail to: InfoUSA – Accounts Payable P.O. Box 3603 [...]

What are the payment terms of my subscription agreement?

You have two payment options: Annual – You can choose to pay an annual subscription fee at the time of order and receive all your credits up front. Monthly – You can authorize Infogroup to charge [...]

What are the cancellation terms?

After the initial 12-month period, you may cancel your subscription by providing Infogroup with 30 days’ prior written notice.

What is the length of my subscription agreement?

Your subscription agreement is effective for 12 months. At the end of that time, and on each subsequent annual anniversary of the invoice date, your subscription will be renewed at the current rate.