I Forgot My Password. What Can I Do?

You can reset your password here.

How can I update my account information?

To update your account information, please contact your InfoUSA representative or call 800.835.5856.

Do I need to register to use your site?

You can use our website to run counts without setting up an account, but you must register to get a quote and make a purchase.

What if I’m not satisfied with my purchase?

We believe our business and consumer databases contain the best possible information. But we also recognize that no database can be perfect. Every year, 80% of businesses and 20% of the consumer [...]

How quickly will I receive my list?

Most list orders are delivered within minutes to the email address provided.

In what format will my list be delivered?

All lists are delivered electronically to you via the email address you provided. You can also choose to have your list delivered by CD-ROM, or as pre-printed prospects lists, 3×5 sales [...]

What if I need to cancel my order

If you need to cancel your order, please contact your representative or call 800.835.5856. There is a 50% cancellation charge for all orders.

Why does my campaign need to be approved by InfoUSA?

Before sending any campaign, we must first verify the following: it is in good taste; offers can be clearly understood; and it does not state or imply knowledge of the recipient or household. To [...]

What are TargetReady™ Models?

Our TargetReady Models are pre-built lists designed to help you find consumers deemed highly likely to have specific behaviors or attitudes. To build these models, we use an extensive set of [...]

What are credit rating codes?

We’ve developed a sophisticated computer model—which considers factors such as number of employees, years in business, industry stability, census data, and more—to assign practical and [...]